Two-Bedroom Residence
- 1 King-size bed
- Balcony
- Air conditioning
Hotel · Cartagena · Bolivar
Hyatt Regency Cartagena
A 5-star stay with bay views, an infinity pool, and a Bocagrande location that puts you minutes from beaches and shopping.
- Bay and ocean views from rooms and suites
- Infinity pool with sunset views
- Attentive staff and high room ratings
8.8
Great
1919 reviews
Booking.com 8.8 · 1919 reviews
About
Hyatt Regency Cartagena
Hyatt Regency Cartagena sits a 5-minute stroll from Carulla Bocagrande, with the bay as a backdrop. The hotel pairs a polished, elegant design with a full amenities list: free in-room Wi-Fi, an infinity pool on the 14th floor, a spa with massage services, and a fitness centre. Rooms are air-conditioned, and several categories add balconies or views over the bay or ocean.
Dining includes a restaurant, poolside snack bar, and in-room breakfast. Families have a kids' club, children's pool, and play area. Practicalities like parking, a 24-hour reception, and a paid airport shuttle are covered. The hotel also allows pets and provides pet amenities.
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
In brief
What works, what to weigh
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Strengths
4 reasons to book- Rooms score among the best — Guests rate the rooms at 9.3, with praise for spacious layouts, comfort, and views.
- Service is a standout — Staff receive frequent compliments for being attentive, amicable, and courteous.
- Location for exploring Bocagrande — A 5-minute walk to Carulla Bocagrande and close to the Convention Center, good restaurants, and a beach.
- Infinity pool with sunset views — The 14th-floor infinity pool is a favorite spot, especially at sunset, with bar service for drinks and snacks.
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Worth weighing
4 to weigh- Value rating below room and service — While rooms and service score 9.3, value is rated 9.2, suggesting the price-to-experience ratio may be less impressive for some.
- General rating lags other categories — The 'General' category scores 8.5, lower than room-specific scores, possibly reflecting overall property wear or common-area impressions.
- Paid airport shuttle — Airport transfers are not included; the shuttle is paid, so factor that into your budget.
- Check-in ends at midnight — Check-in is only available from 15:00 to 23:59, which may be inconvenient for late arrivals.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
King Room Bay View
- 1 King-size bed
- Air conditioning
Double Room Two Double Beds Bay View
- 2 Double beds
- Air conditioning
Double Room Two Double Beds Bay View Club Access
- 2 Double beds
- Air conditioning
Double Room Two Double Beds Ocean View
- 2 Double beds
- Air conditioning
King Room Ocean View Club Access
- 1 King-size bed
- Air conditioning
Double Room Two Double Beds
- 2 Double beds
- Air conditioning
King Room Bay View Club Access
- 1 King-size bed
- Air conditioning
Double Room Two Double Beds Ocean View Club Access
- 2 Double beds
- Air conditioning
King Room Ocean View
- 1 King-size bed
- Air conditioning
Junior Suite Ocean View
- 1 King-size bed and 1 Sofa bed
- Air conditioning
Suite Ocean View
- 1 King-size bed and 1 Sofa bed
- Air conditioning
King Room
- 1 King-size bed
- Air conditioning
One-Bedroom Residence Bay View
- 1 King-size bed and 1 Sofa bed
- Balcony
- Air conditioning
One-Bedroom Residence Ocean View
- 1 King-size bed and 1 Sofa bed
- Balcony
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Pool & Wellness
- Infinity pool
- Pool with view
- Poolside snack bar
- Sun loungers
- Spa & wellness centre
- Jacuzzi
- Public Bath
- Back massage
- Head massage
- Full body massage
- Foot massage
- Children's pool
- Shallow end
Food & Drink
- Restaurant
- In-room breakfast
- Poolside snack bar
- Coffee shop
- Welcome drink
- Children's menu
Room Comforts
- Air conditioning
- Mini-bar
- Tea and coffee facilities
- Ironing facilities
- Washing machine
- Free toiletries
- Terrace
- Garden furniture
- Free Wi-Fi in rooms
Family & Kids
- Cots
- Children's menu
- Children's pool
- Children's play area
- Kids club
Services & Convenience
- 24-hour reception
- 24-hour security
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Luggage storage
- Safe deposit box
- Lift
- Key card access
- Paid airport shuttle
- Meeting/Banquet facilities
- Fitness centre
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.8/10 from 1,919 reviews
Booking.com · 8.8 · 1919 reviews
8.8Verified guest“Returning guests who loved it again, praising the attentive staff, beautiful bay and ocean views, huge comfortable rooms, and the strategic location near the Convention Center.”
8.8Verified guest“A soundproof and romantic room with a stunning view, plus a convenient location and excellent facilities.”
8.8Verified guest“The lounge served plentiful breakfast options, the room had a beautiful view, and the location was ideal—close to many good restaurants in Bocagrande and other tourist spots.”
8.8Verified guest“Spacious, soundproof room with a great view.”
8.8Verified guest“Staff are friendly and courteous.”
8.8Verified guest“Enjoyed a residency suite on the 39th floor with amazing sea and bay views. The infinity pool on the 14th floor was a favorite, especially at sunset, with great service from Fernanda at the bar. The hotel is near a nice beach and shopping mall.”
04 — Location
Getting around Cartagena
The property sits in Cartagena.
Bocagrande: The hotel is a 5-minute walk from Carulla Bocagrande, and guests mention many good restaurants in the area.
Convention Center: The Convention Center is relatively close, making the hotel convenient for events.
Beach: A nice beach is close to the hotel, and a shopping mall is also nearby.
Carrera 1 #12-118, Cartagena, Bolivar, Colombia
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Allowed
- Property
- 380 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 to 23:59, and check-out is by 12:00.
Is parking available at the hotel?
Yes, parking is available on site.
Are pets allowed?
Yes, pets are allowed, and pet amenities are available.
Does the hotel offer airport transfer?
Yes, there is a paid airport shuttle.
Is there a pool?
Yes, there is an infinity pool, plus a children's pool and a shallow end.
The bottom line
A well-reviewed 5-star with excellent room and service scores, an infinity pool, and a location that puts you near Bocagrande's restaurants and beach. The main caveats are a slightly lower 'general' rating and the paid shuttle.
8.8Best for travellers wanting bay views, pool time, and a solid base in Bocagrande.
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